Global Delivery Practice Manager, ProServe

Amazon Web Services (AWS); Austin (TX); On-site; USD 169,000 - 229,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. is seeking a Delivery Practice Manager (DPM) to lead a team of Delivery Consultants and Engagement Managers serving enterprise AWS customers.

You will guide solution architecture, oversee delivery, and drive business development while aligning IT outcomes with customer goals. You will interact with C-level executives, ensure on-time, within-budget delivery, and optimize team performance.

Qualifications

• 10+ years of IT consulting/management with IT Transformation in customer-facing roles.
• 3+ years of direct people management leading a team of consultants.
• Experience with customer relationship management, especially C-suite level engagement.
• Knowledge of infrastructure-as-a-service cloud computing transition challenges.
• Experience in IT consulting/management with IT Transformation in a customer-facing role.

Responsibilities

• Building and managing a high-performing team of Delivery Consultants.
• Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features.
• Developing and overseeing IT strategies for customers.
• Managing practice P&L, ensuring on-time and within-budget delivery of engagements.
• Driving business development and exceeding customer satisfaction targets.

Skills

IT consulting

People management

C-suite engagement

IaaS

IT transformation

Job description

Amazon Web Services, Inc. is seeking a Delivery Practice Manager (DPM) to lead a team of Delivery Consultants and Engagement Managers serving enterprise AWS customers.

You will guide solution architecture, oversee delivery, and drive business development while aligning IT outcomes with customer goals. You will interact with C-level executives, ensure on-time, within-budget delivery, and optimize team performance.