Senior Data Center Technician – Optical & Field Lead

Ericsson GmbH; Columbus (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Ericsson Inc. in New Albany, Ohio, is seeking a Lead Data Center Technician to oversee installation, maintenance and operation of optical transport and infrastructure in customer data centers.

You will lead a team, ensure quality, and interface with customers and vendors to maintain high standards of service. The role requires strong hands-on experience with fiber optics, optical testing and proven leadership, with occasional travel.

Qualifications

• 3–15 years in data center operations with customer interaction.
• Hands-on fiber optic cabling experience including single-mode/multi-mode fiber.

Responsibilities

• Audit daily work at customer data centers and provide feedback to technicians.
• Communicate with customers via ticketing tools and direct updates.
• Assist with fiber installation, decommissioning, break/fix, remediation and migrations.

Skills

Fiber optic cabling

Optical testing

Team leadership

Customer interaction

English proficiency

Documentation

Tools

Microsoft Office

Job description

Ericsson Inc. in New Albany, Ohio, is seeking a Lead Data Center Technician to oversee installation, maintenance and operation of optical transport and infrastructure in customer data centers.

You will lead a team, ensure quality, and interface with customers and vendors to maintain high standards of service. The role requires strong hands-on experience with fiber optics, optical testing and proven leadership, with occasional travel.