Senior Data Center Technician – Optical & Field Lead

Ericsson GmbH

Columbus (OH)

On-site

USD 65,000 - 95,000

Full time

11 days ago
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Benefits offered by this job

Health benefits
401(k) plan
Paid time off

Job summary

Ericsson Inc. in New Albany, Ohio, is seeking a Lead Data Center Technician to oversee installation, maintenance and operation of optical transport and infrastructure in customer data centers.

You will lead a team, ensure quality, and interface with customers and vendors to maintain high standards of service. The role requires strong hands-on experience with fiber optics, optical testing and proven leadership, with occasional travel.

Qualifications

  • 3–15 years in data center operations with customer interaction.
  • Hands-on fiber optic cabling experience including single-mode/multi-mode fiber.

Responsibilities

  • Audit daily work at customer data centers and provide feedback to technicians.
  • Communicate with customers via ticketing tools and direct updates.
  • Assist with fiber installation, decommissioning, break/fix, remediation and migrations.

Skills

Fiber optic cabling
Optical testing
Team leadership
Customer interaction
English proficiency
Documentation

Tools

Microsoft Office

Job description

Ericsson Inc. in New Albany, Ohio, is seeking a Lead Data Center Technician to oversee installation, maintenance and operation of optical transport and infrastructure in customer data centers.

You will lead a team, ensure quality, and interface with customers and vendors to maintain high standards of service. The role requires strong hands-on experience with fiber optics, optical testing and proven leadership, with occasional travel.

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