Senior Data Center Cluster Operations Lead

Amazon Inc.; Canton (MS); On-site; USD 164,000 - 258,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Senior Manager to lead Data Center Cluster Operations within the AWS global infrastructure.

The Cluster Operations Leader will manage data center clusters and colocation operations, oversee safety, security, availability, scaling, and cost management across DCO and DCEO functions. You will build and lead high-performing teams, drive process improvements, and partner with global teams to maintain world-class operational performance.

Qualifications

• 10+ years of relevant management experience in datacenter operations, facility engineering operations, information technology critical environment facilities, advanced high-volume manufacturing, datacenter build-outs and scaling, or similar experience.
• Bachelor's or Master's degree in computer science, engineering or a related technical field.
• Strong verbal and written communication skills.
• Proven ability to hire, develop and manage high-performing geographically distributed technical teams

Responsibilities

• Hire, manage, and develop the operations team, including compute and engineering operations managers, and their teams
• Achieve organizational performance goals for safety, security, availability, scaling, efficiency, and cost
• Plan and execute Infrastructure Operations for new Data Centers and Colocation expansions
• Operate and maintain mechanical, electrical, and controls systems in Amazon Data Centers, including preventive maintenance, corrective maintenance, and change management
• Manage Colocation Data Centers service providers to meet or exceed contracted performance SLAs
• Lead safety, security, and availability incident response, management, and resolution
• Improve operational processes, procedures, methods, and tools continuously

Skills

Management experience

Verbal and written communication

Team leadership

Education

Bachelor's or Master's degree in CS/Engineering/related field

Tools

Six Sigma

IT infrastructure knowledge

Job description

Amazon Data Services, Inc. is seeking a Senior Manager to lead Data Center Cluster Operations within the AWS global infrastructure.

The Cluster Operations Leader will manage data center clusters and colocation operations, oversee safety, security, availability, scaling, and cost management across DCO and DCEO functions. You will build and lead high-performing teams, drive process improvements, and partner with global teams to maintain world-class operational performance.