Senior Customer Technology Advisor | AI-Driven Pre-Sales

Kyndryl; United States; Hybrid; USD 115,000 - 185,000; Full time

Job summary

Kyndryl in the United States is seeking a Customer Technology Advisor to drive pre-sales and solution architecture for strategic customers. You will pair your deep technical knowledge with compelling demonstrations and proposals to show how our AI-powered, cloud-enabled offerings deliver measurable value.

You will partner with Consulting, Advisory, and Delivery teams, shape winning responses, and help clients modernize mainframe and core systems while integrating with modern cloud platforms.

Qualifications

• Deep knowledge of service offerings within a consulting practice.
• Experience translating complex tech into actionable customer insights.
• Proven consultative selling and pre-sales architecture.
• External certifications in AI, Cloud, Core Enterprise, or Security.

Responsibilities

• Lead the entire pre-sales process to ensure compliant, high-quality solutions.
• Support cross-functional teams across Sales, Pre-Sales, and Delivery.
• Identify complex customer requirements and design winning cross-practice deals.
• Demonstrate value with compelling demos and proofs of concept.

Skills

Pre-Sales Leadership

Mainframe z/OS Expertise

Cloud & Systems Integration

Solutions Architecture

External Certifications

Education

Bachelor's degree in Computer Science or related field

Tools

CICS

DB2

IMS

z/OS

Middleware

Job description

Kyndryl in the United States is seeking a Customer Technology Advisor to drive pre-sales and solution architecture for strategic customers. You will pair your deep technical knowledge with compelling demonstrations and proposals to show how our AI-powered, cloud-enabled offerings deliver measurable value.

You will partner with Consulting, Advisory, and Delivery teams, shape winning responses, and help clients modernize mainframe and core systems while integrating with modern cloud platforms.