Senior Customer Support and Rental Services Specialist

Enterprise; Wasilla (AK); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance

Employee discounts

401(k) retirement plan with company match

Job summary

Enterprise in Wasilla, AK, is hiring a full-time Customer Assistance Representative Sr to provide exceptional customer service. You will assist customers with their rental needs both in-person and over the phone, manage calls, and ensure smooth vehicle check-ins. Candidates must have a high school diploma and a minimum of 2 years in customer service. The role offers a starting pay of $21.00 per hour along with benefits including paid time off and health insurance.

Qualifications

• Must be at least 18 years old.
• Minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support.
• Valid driver’s license with restrictions.

Responsibilities

• Assist customers face-to-face with their rental needs.
• Manage incoming and outgoing calls for customer support.
• Provide directions and general assistance.
• Process returns and check-ins at the counter.

Skills

Customer service

Sales experience

Communication

Problem-solving

Education

High School Diploma or G.E.D.

Job description

Enterprise in Wasilla, AK, is hiring a full-time Customer Assistance Representative Sr to provide exceptional customer service. You will assist customers with their rental needs both in-person and over the phone, manage calls, and ensure smooth vehicle check-ins. Candidates must have a high school diploma and a minimum of 2 years in customer service. The role offers a starting pay of $21.00 per hour along with benefits including paid time off and health insurance.