Customer Service & Order Specialist (Mon–Fri, 8–5)

DXP Enterprises, Inc.; Anchorage (AK); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Life insurance

Disability insurance

Job summary

A company in industrial services located in Anchorage, Alaska, is seeking a Customer Service Representative. This role involves responding to customer inquiries, processing phone orders, and assisting the sales team. Candidates should have a high school diploma, experience in customer service, and possess strong organizational skills. The company offers a comprehensive benefits package including medical, dental, and a 401(k). Work hours are Monday to Friday, 8:00 AM to 5:00 PM.

Qualifications

• Experience in customer service functions is required.
• Ability to lift and maneuver up to 50 lbs.

Responsibilities

• Respond to customer inquiries regarding products and services.
• Process customer phone orders.
• Check stock availability and shipping dates.
• Quote prices and fill orders per specifications.
• Assist the outside sales team with quotes and sourcing.

Skills

Enthusiasm

Independent work

Data entry skills

Organization

Multi-tasking

Customer focus

Education

High school diploma or GED

Job description

A company in industrial services located in Anchorage, Alaska, is seeking a Customer Service Representative. This role involves responding to customer inquiries, processing phone orders, and assisting the sales team. Candidates should have a high school diploma, experience in customer service, and possess strong organizational skills. The company offers a comprehensive benefits package including medical, dental, and a 401(k). Work hours are Monday to Friday, 8:00 AM to 5:00 PM.