Senior Customer Assistance Lead — In-Person Rentals

Enterprise

Goleta (CA)

On-site

USD 40,000 - 45,000

Full time

14 days+

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Job summary

Enterprise in Goleta, California, is seeking a Full-Time Senior Customer Assistance Representative. This role involves providing top-notch customer service by assisting both internal and external customers, primarily face-to-face. The representative will help customers with their rental needs, support various rental functions, and perform other related tasks.

The successful candidate will need a valid driver's license and at least 6 months of customer service or sales experience. This is a full-time position with a pay rate of $20.75 per hour.

Qualifications

  • Must have a valid unrestricted Driver's License.
  • At least 6 months of prior customer service or sales experience required.
  • Availability to work weekdays and weekends.

Responsibilities

  • Assist customers with rental needs in person and over the phone.
  • Meet and greet customers in a friendly manner.
  • Understand and communicate rental terms and vehicle features.

Skills

Customer service
Sales
Communication
Problem-solving

Education

High school diploma or GED equivalent

Job description

Enterprise in Goleta, California, is seeking a Full-Time Senior Customer Assistance Representative. This role involves providing top-notch customer service by assisting both internal and external customers, primarily face-to-face. The representative will help customers with their rental needs, support various rental functions, and perform other related tasks.

The successful candidate will need a valid driver's license and at least 6 months of customer service or sales experience. This is a full-time position with a pay rate of $20.75 per hour.

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