Customer Service Champion — Rentals & Equipment

U-Haul; Fairbanks (AK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Mindset App Reimbursement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul in Fairbanks, AK is seeking a Customer Service Representative to be the face of our service team. You will help customers, dispatch rentals using U-Scan tech, and assist with moving and hooking up trucks and trailers.

The role involves inspecting equipment and ensuring a safe, friendly checkout and return process. This position offers on-the-job education, paid interviews, and potential bonuses as described in the posting.

Qualifications

• Valid driver's license and clean driving record.
• High school diploma or equivalent.
• Willingness to learn safety protocols and job-specific training.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up trucks and trailers.
• Inspect equipment and ensure proper safety checks.
• Prepare rental invoices and accept equipment returns.
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Customer service

Communication skills

Driving

Education

High school diploma or equivalent

Tools

U-Scan technology

Smartphone operation

Job description

U-Haul in Fairbanks, AK is seeking a Customer Service Representative to be the face of our service team. You will help customers, dispatch rentals using U-Scan tech, and assist with moving and hooking up trucks and trailers.

The role involves inspecting equipment and ensuring a safe, friendly checkout and return process. This position offers on-the-job education, paid interviews, and potential bonuses as described in the posting.