Senior Customer Success Executive - Remote (FL)

Unite Us; United States; Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Wellness program

Flexible Time Off

Paid parental leave

Employee Resource Groups

HSAs/FSAs

401(k) + Employer Match

Life and AD&D

Job summary

Unite Us is seeking a Senior Customer Success Executive (Remote, US-based, Florida preferred) to own retention and growth for a portfolio of high-value accounts. You will engage most executive stakeholders, drive value-based strategies, and lead cross-functional collaboration to deliver measurable expansion and renewals.

This senior IC role emphasizes autonomy, mentorship, and strategic impact in health-tech and social care outcomes, with 30% travel and a strong focus on executive relationships

Qualifications

• Executive stakeholder management and C-suite relationship building.
• Complex account strategy and value realization frameworks.
• Cross-functional influence without formal authority.
• Domain expertise in health-tech and social determinants of health (SDOH).

Responsibilities

• Own value-based account strategy and execution for high-value portfolios.
• Lead retention, renewals and expansion with executive stakeholders.
• Design solutions and drive value realization across accounts.
• Coordinate cross-functional teams to deliver on success plans.

Skills

Executive stakeholder mgmt

Complex account strategy

Cross-functional influence

Health-tech/SDOH domain

Job description

Unite Us is seeking a Senior Customer Success Executive (Remote, US-based, Florida preferred) to own retention and growth for a portfolio of high-value accounts. You will engage most executive stakeholders, drive value-based strategies, and lead cross-functional collaboration to deliver measurable expansion and renewals.

This senior IC role emphasizes autonomy, mentorship, and strategic impact in health-tech and social care outcomes, with 30% travel and a strong focus on executive relationships