Senior Customer Success Engineer – DSPM & Data Governance

Veeam; United States; Remote; USD 127,200 - 325,600; Full time

Benefits offered by this job

Unlimited paid time off

Paid parental leave

Comprehensive health coverage

401(k) retirement plan

Learning and development opportunities

Job summary

Veeam is looking for a Senior Customer Success Engineer to be the technical owner of customer accounts, driving success in the Securiti Data Command Center platform. This role demands a mix of soft and technical skills to maximize customer outcomes and prevent churn.

The ideal candidate will have over 12 years of experience in data security and customer-facing roles, with relevant certifications like AWS Solutions Architect and excellent stakeholder engagement abilities. Benefits include unlimited PTO and comprehensive health coverage.

Qualifications

• 12+ years in technical customer success or related roles.
• Hands-on experience with data security frameworks.
• Ability to drive data-driven adoption strategies.

Responsibilities

• Facilitate customer onboarding and account setup.
• Identify and analyze expansion opportunities.
• Conduct technical assessments for solution recommendations.

Skills

Customer-facing technical roles expertise

Technical assessments

Stakeholder engagement skills

Cloud security knowledge

Data privacy governance

Education

AWS Solutions Architect certification

Microsoft Azure certification

CISSP certification

Tools

SaaS applications

Cloud platforms expertise

Job description

Veeam is looking for a Senior Customer Success Engineer to be the technical owner of customer accounts, driving success in the Securiti Data Command Center platform. This role demands a mix of soft and technical skills to maximize customer outcomes and prevent churn.

The ideal candidate will have over 12 years of experience in data security and customer-facing roles, with relevant certifications like AWS Solutions Architect and excellent stakeholder engagement abilities. Benefits include unlimited PTO and comprehensive health coverage.