Senior Customer Success Engineer | AI Governance & Data Security

Veeam Software; United States; Hybrid; USD 127,200 - 325,600; Full time

Benefits offered by this job

Unlimited paid time off

Medical, dental, and vision coverage

401(k) retirement plan with matching contributions

Paid parental leave

Mental health support

Job summary

Veeam Software, a leader in data security, is seeking a Senior Customer Success Engineer to drive long-term customer outcomes. The successful candidate will be responsible for onboarding and optimizing the customer experience while utilizing Veeam's Securiti AI solutions. This role requires 12+ years of experience in customer-facing technical roles and offers unlimited paid time off, comprehensive benefits, and significant growth opportunities.

We value collaboration, strong communication, and a deep understanding of data security and governance.

Qualifications

• Minimum 12 years of experience in technical roles focused on data security.
• Hands-on expertise across cloud platforms and enterprise architectures.
• Strong experience in driving measurable customer outcomes.

Responsibilities

• Setup customer accounts and facilitate onboarding.
• Identify expansion opportunities and conduct success planning.
• Perform technical health checks and assess data security posture.

Skills

Customer-facing technical roles

Data security expertise

Excellent communication skills

Technical assessment experience

Education

12+ years in technical roles

Preferred certifications: AWS, CISSP

Tools

Cloud platforms

SaaS applications

Security technologies

Job description

Veeam Software, a leader in data security, is seeking a Senior Customer Success Engineer to drive long-term customer outcomes. The successful candidate will be responsible for onboarding and optimizing the customer experience while utilizing Veeam's Securiti AI solutions. This role requires 12+ years of experience in customer-facing technical roles and offers unlimited paid time off, comprehensive benefits, and significant growth opportunities.

We value collaboration, strong communication, and a deep understanding of data security and governance.