Data Platform Success Engineer

United States Digital Space LLC; United States; Remote; USD 54,000 - 80,000; Full time

Benefits offered by this job

26 paid days off

VeeaMe Days

Parental/maternity/paternity leave

Comprehensive health plan

Pension contribution via PPK

Meal allowance

MultiSport card

Therapy sessions

Learning & development

Job summary

Veeam is seeking a Customer Success Engineer to own long-term customer outcomes across the Veeam Data Platform. You will lead onboarding, adoption, and optimization; identify churn risk and migrations; and apply disaster recovery expertise to create resilience reports for measurable value.

The role focuses on coordinating with CISO/CIO stakeholders, driving adoption, and collaborating on campaigns to grow ARR across 100K+ accounts in Enterprise and Commercial segments.

Qualifications

• 5+ years in customer-facing engineering roles focused on data backup and recovery.
• Advanced level of English and German language.
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.

Responsibilities

• Onboard, adopt, and optimize for customers of the Veeam Data Platform.
• Identify churn risk, migrations, and upsell opportunities with technical insights.
• Deliver resilience reports and conduct recovery simulations and DRMM assessments.

Skills

Customer-facing engineering

Data backup & recovery

English & German

Virtualization

Scripting/Automation

DR&R best practices

Executive stakeholder engagement

Technical storytelling

Tools

AWS

Azure

Veeam Platform

Job description

Veeam is seeking a Customer Success Engineer to own long-term customer outcomes across the Veeam Data Platform. You will lead onboarding, adoption, and optimization; identify churn risk and migrations; and apply disaster recovery expertise to create resilience reports for measurable value.

The role focuses on coordinating with CISO/CIO stakeholders, driving adoption, and collaborating on campaigns to grow ARR across 100K+ accounts in Enterprise and Commercial segments.