Senior Customer Success & Data Resilience Advisor

Veeam Software, Inc.; United States; Vor Ort; USD 87.000 - 145.000; Vollzeit

Benefits dieser Stelle

Unlimited PTO

12 paid holidays

Medical, dental, vision coverage

401(k) with company matching

Volunteer time off

Zusammenfassung

Veeam Software, Inc. in the United States is seeking a Senior Customer Success Specialist to act as a trusted technical advisor for a portfolio of strategic enterprise and commercial Named accounts.

You will develop tailored Customer Success Plans, guide activation and adoption, conduct health assessments, reviews, and ensure measurable value, retention, and expansion in collaboration with Sales and CS leadership.

Qualifikationen

• 5+ years in customer-facing technical roles focused on data protection and recovery technologies.
• Strong ability to translate business objectives into technical roadmaps and measurable outcomes.
• Excellent executive communication for senior stakeholders.

Aufgaben

• Own technical relationships for a portfolio of strategic accounts across the lifecycle.
• Develop tailored Customer Success Plans aligned to customer objectives and success criteria.
• Guide activation, drive adoption, and ensure measurable value from the Veeam portfolio.

Kenntnisse

Customer Success

Technical Account Mgmt

Data protection

Recovery technologies

Executive communication

Stakeholder management

Solution design

Health assessments

Jobbeschreibung

Veeam Software, Inc. in the United States is seeking a Senior Customer Success Specialist to act as a trusted technical advisor for a portfolio of strategic enterprise and commercial Named accounts.

You will develop tailored Customer Success Plans, guide activation and adoption, conduct health assessments, reviews, and ensure measurable value, retention, and expansion in collaboration with Sales and CS leadership.