Senior Customer Success Architect – Data Center Security

Cisco; Phoenix (AZ); Remoto; USD 161.000 - 214.000; Tempo integral

Resumo da vaga

Cisco is seeking a Customer Success Architect to lead onboarding and adoption of Nexus N9300 switches and Hypershield, guiding controller design and deployment across virtualization environments and on‑prem control planes.

You will build deep technical relationships with NetOps/NetSecOps, run workshops to accelerate adoption, and clear blockers with engineering and support while creating scalable assets and playbooks for production deployments.

Qualificações

• Bachelor’s degree with 8+ years of related experience.
• Master’s degree with 6+ years of related experience.
• PhD with 3+ years of related experience.
• Experience with Cisco Nexus / NX-OS in production.
• Customer-facing experience as a solutions advisor, CSM, PS consultant, or SE.
• Professional work experience with enterprise virtualization and VM/appliance deployment.
• Experience with Linux systems in production.

Responsabilidades

• Own the onboarding and adoption journey for assigned accounts, from initial deployment of the N9300 Smart Switches and Hypershield through to confident, expanding production use.
• Guide customers through Hypershield controller design and deployment, orchestrating the teams that implement it across their virtualization environment and the on-premises control plane.
• Drive value realization by helping customers design policy and stand up real use cases in production: top-of-rack segmentation and enforcement, zone-based segmentation, and secure data-center interconnect.
• Build deep technical relationships with key NetOps and NetSecOps stakeholders as their trusted advisor, and run workshops and enablement sessions that accelerate adoption.
• Identify and clear adoption blockers, working with engineering and support to elevate and resolve customer issues.
• Build reusable assets that scale customer success, such as training material, reference architectures, and documentation that help customers deploy and run reliably in production.

Conhecimentos

Customer-facing experience

Enterprise virtualization

VM deployment

Linux systems

NX-OS

Formação

Bachelor's degree

Master's degree

PhD

Ferramentas

VMware vSphere

Nutanix AHV

Proxmox

Descrição da vaga

Cisco is seeking a Customer Success Architect to lead onboarding and adoption of Nexus N9300 switches and Hypershield, guiding controller design and deployment across virtualization environments and on‑prem control planes.

You will build deep technical relationships with NetOps/NetSecOps, run workshops to accelerate adoption, and clear blockers with engineering and support while creating scalable assets and playbooks for production deployments.