Remote Senior Customer Success Architect - Hypershield NX-OS

Cisco; Chicago (IL); Remote; USD 160,000 - 253,000; Full time

Job summary

Cisco Systems is seeking a Customer Success Architect to own onboarding and adoption for NX‑OS based environments, focusing on Hypershield and Nexus N9300 switches. You will guide design, deployment, and policy enforcement across virtualization environments.

You will build strong relationships with NetOps/NetSecOps, run workshops, and help customers realize production use cases with secure, scalable network architectures. Prioritize customer success and collaboration across teams.

Qualifications

• Bachelor’s degree or higher in a technical field.
• Experience with Cisco Nexus/NX‑OS in production environments.
• Customer-facing role as advisor or consultant.
• Experience with virtualization and VM deployments.
• Experience with Linux systems in production.

Responsibilities

• Own onboarding and adoption journey for assigned accounts from deployment to production use.
• Guide Hypershield deployment and design across virtualization environments.
• Design and implement policy to enable secure data-center segmentation and interconnects.
• Build deep technical relationships with NetOps/NetSecOps stakeholders and run workshops.
• Identify and clear adoption blockers with engineering and support teams.
• Create reusable assets like training materials and reference architectures.

Skills

Nexus NX-OS

VXLAN EVPN

Kubernetes

Networking

Customer-facing

Education

Bachelor's degree or higher in a technical field

Tools

NX-API

NETCONF/RESTCONF

gNMI

Ansible

Job description

Cisco Systems is seeking a Customer Success Architect to own onboarding and adoption for NX‑OS based environments, focusing on Hypershield and Nexus N9300 switches. You will guide design, deployment, and policy enforcement across virtualization environments.

You will build strong relationships with NetOps/NetSecOps, run workshops, and help customers realize production use cases with secure, scalable network architectures. Prioritize customer success and collaboration across teams.