Senior Customer Solutions Manager — US (Residence Based)

Bayer; Centre (AL); On-site; USD 118,000 - 177,000; Full time

Job summary

Bayer is seeking a capable operations leader to oversee daily Order-to-Bill and Bill-to-Cash activities in the US hematology and specialty portfolio. You will coordinate cross-functional teams and optimize processes to ensure reliable service delivery and target-driven performance.

Experience with regulated pharma environments, serialization, and master data interfaces is required. Strong collaboration with IT, Finance, and Commercial partners will be essential to drive readiness and compliant

Qualifications

• Master’s degree or equivalent with 5+ years in pharma or healthcare operations.
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Responsibilities

• Oversee Order-to-Bill and Bill-to-Cash activities including account setup, order processing, billing and cash-collection support.

Skills

Cross-functional collaboration

Order-to-Bill

Process improvement

Regulatory compliance

Supply chain coordination

Education

Master’s degree in Business / Supply Chain / Healthcare / Information Systems or related field

Bachelor’s degree with equivalent relevant experience

Tools

SAP/ERP

EDI/API interfaces

Serialization/Traceability

Job description

Bayer is seeking a capable operations leader to oversee daily Order-to-Bill and Bill-to-Cash activities in the US hematology and specialty portfolio. You will coordinate cross-functional teams and optimize processes to ensure reliable service delivery and target-driven performance.

Experience with regulated pharma environments, serialization, and master data interfaces is required. Strong collaboration with IT, Finance, and Commercial partners will be essential to drive readiness and compliant