Senior Customer Service Specialist

FedEx Logistics; Pleasanton (CA); Vor Ort; USD 34.000 - 47.000; Vollzeit

Zusammenfassung

FedEx Logistics in Pleasanton, CA is seeking a customer-focused operations teammate to provide accurate information and assistance to customers. The role includes responding to inquiries, resolving problems, and helping to sell services, while performing essential administrative support for station operations.

The position requires a High School Diploma or GED, the ability to operate a computer terminal, and physical capability to lift up to 50 lbs with assistance as needed.

Qualifikationen

• High School Diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift up to 50 lbs and maneuver packages above 50 lbs with equipment or assistance.
• Good human relations and communication skills.

Aufgaben

• Provide accurate information and assistance to customers, including responses to inquiries, problem-resolution and selling of company services.
• Perform administrative support functions for station operations.
• Perform other duties as assigned.

Kenntnisse

Computer terminal operation

Lifting 50 lbs

Package handling

Communication skills

Ausbildung

High School Diploma/G.E.D.

Jobbeschreibung

FedEx Logistics in Pleasanton, CA is seeking a customer-focused operations teammate to provide accurate information and assistance to customers. The role includes responding to inquiries, resolving problems, and helping to sell services, while performing essential administrative support for station operations.

The position requires a High School Diploma or GED, the ability to operate a computer terminal, and physical capability to lift up to 50 lbs with assistance as needed.