Senior Customer Experience & Solutions Specialist

Federal Express Corporation; Monterey (CA); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

Federal Express Corporation in California is seeking staff to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell services. You will perform administrative tasks to support station operations and carry out additional duties as assigned.

The role requires basic computer use, ability to lift up to 50 lbs with assistance, and strong communication and interpersonal skills from a customer-focused team.

Qualifications

• Ability to operate computer terminal.
• Ability to lift 50 lbs and maneuver heavy packages with assistance.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, including inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer terminal operation

Lifting 50 lbs

Package handling

Communication skills

Interpersonal skills

Education

High School Diploma/G.E.D.

Job description

Federal Express Corporation in California is seeking staff to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell services. You will perform administrative tasks to support station operations and carry out additional duties as assigned.

The role requires basic computer use, ability to lift up to 50 lbs with assistance, and strong communication and interpersonal skills from a customer-focused team.