Senior Customer Service & Solutions Agent

FedEx Corporation; Albany (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Federal Express Corporation in Albany, GA is seeking a customer service-oriented worker to provide accurate information, respond to inquiries and assist with problem resolution while promoting company services. The role includes administrative support for station operations and requires ability to lift up to 50 lbs and handle packages with appropriate equipment.

High school diploma or GED is required. Strong communication skills and the ability to operate a computer terminal are essential, along

Qualifications

• High School Diploma/G.E.D. required.
• Ability to operate computer terminal.
• Ability to lift 50 lbs and maneuver heavy packages with assistive devices.
• Good human relations and communications skills.

Responsibilities

• Respond to customer inquiries with accurate information and assist with problem resolution.
• Sell company services and perform administrative support for station operations.

Skills

Computer terminal

Lifting 50 lbs

Communication skills

Education

High school diploma or GED

Job description

Federal Express Corporation in Albany, GA is seeking a customer service-oriented worker to provide accurate information, respond to inquiries and assist with problem resolution while promoting company services. The role includes administrative support for station operations and requires ability to lift up to 50 lbs and handle packages with appropriate equipment.

High school diploma or GED is required. Strong communication skills and the ability to operate a computer terminal are essential, along