Senior Customer Solutions Agent

FedEx Corporation; Homer (AK); On-site; USD 32,000 - 45,000; Full time

Job summary

Federal Express Corporation is seeking a motivated team member to provide accurate information and assistance to customers, respond to inquiries, resolve problems and help sell company services. The role includes essential administrative support for station operations and performing other duties as assigned.

Working hours are typically Monday through Friday with a part-time schedule, and the employer emphasizes equal opportunity and accommodations in the application process.

Qualifications

• Ability to operate a computer terminal.
• Lift up to 50 lbs and maneuver packages with equipment or assistance.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, including responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer terminal

Lifting 50 lbs

Customer service

Education

High School Diploma/G.E.D.

Job description

Federal Express Corporation is seeking a motivated team member to provide accurate information and assistance to customers, respond to inquiries, resolve problems and help sell company services. The role includes essential administrative support for station operations and performing other duties as assigned.

Working hours are typically Monday through Friday with a part-time schedule, and the employer emphasizes equal opportunity and accommodations in the application process.