Senior Customer Support & Station Operations Agent

Federal Express Corporation; Augusta (GA); On-site; USD 21,000 - 25,000; Full time

Job summary

Federal Express Corporation seeks a warehouse/customer service associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell services at the station. The role includes administrative duties to keep station operations efficient and may include additional duties as assigned.

Ideal candidates will have strong communication skills, the ability to lift up to 50 lbs or more with assistance, and be able to operate a computer terminal.

Qualifications

• High School Diploma or GED is required.
• Ability to operate computer terminal.
• Ability to lift 50 lbs.
• Ability to maneuver packages over 50 lbs with equipment or assistance.

Responsibilities

• Respond to inquiries, problem-resolution and selling of company services.
• Perform administrative support functions necessary for efficient station operations.
• Perform other duties as assigned.

Skills

Computer skills

Lifting 50 lbs

Package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

Federal Express Corporation seeks a warehouse/customer service associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell services at the station. The role includes administrative duties to keep station operations efficient and may include additional duties as assigned.

Ideal candidates will have strong communication skills, the ability to lift up to 50 lbs or more with assistance, and be able to operate a computer terminal.