Senior Customer Service & Sales Support Specialist

Motion; Kalispell (MT); On-site; USD 42,000 - 54,000; Full time

Job summary

Motion Industries in Kalispell, MT is hiring a Customer Service Representative II to handle inquiries, quotes, and order entry. This on-site role collaborates with sales and operations to ensure accurate order processing and timely fulfillment.

Under supervision, you will build customer relationships, negotiate within guidelines, and support peers. A high school diploma and 3–5 years of related experience are typical requirements, with strong communication and computer skills expected.

Qualifications

• High school diploma or GED required.
• 3–5 years of related experience.
• Strong customer service and communication skills.

Responsibilities

• Responds to customer inquiries regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk-in (counter sales).
• Negotiates pricing within guidelines to influence gross profit.
• Maintains inventory awareness and ensures timely fulfillment of orders.
• Supports other Customer Service Representatives and assists with complex inquiries.

Skills

Reliability

Organization

Attention to detail

Communication

Multitasking

Time management

Negotiation

Computer skills

Product knowledge

Education

High school diploma or GED

Job description

Motion Industries in Kalispell, MT is hiring a Customer Service Representative II to handle inquiries, quotes, and order entry. This on-site role collaborates with sales and operations to ensure accurate order processing and timely fulfillment.

Under supervision, you will build customer relationships, negotiate within guidelines, and support peers. A high school diploma and 3–5 years of related experience are typical requirements, with strong communication and computer skills expected.