Senior Customer Service & Revenue Enablement Specialist

Energy Innovation Corp; Birmingham (AL); On-site; USD 71,000 - 108,000; Full time

Job summary

Shopping Partners LLC in Birmingham, AL is seeking a Senior Customer Service Representative to turn market noise into a sequence of yeses, support senior account executives, and guide prospects from interest to invoice. You will manage churned logos and relationships that bring the Alabama presence to life.

With about 6+ years in a sales marketing role and a bias toward action, you will track pipeline weekly and contribute to mentorship and a fast track into senior sales marketing roles.

Qualifications

• Must be able to identify customer needs and communicate clearly.
• Strong written communication skills for follow-ups and proposals.
• Ability to juggle multiple tasks and manage time effectively.

Responsibilities

• Turn churned sales marketing logos into win-back targets with a plan.
• Carry the AL number and the relationships that make it real.
• Support senior account executives with prospecting and follow-up strategy.
• Dig into verbal communication funnels and fix the step where buyers vanish.
• Track pipeline performance and report results to leadership each week.
• Steer Shopping Partners LLC prospects from interest to invoice without friction.

Skills

Service-minded

Written communication

Multitasking

Organizational skills

Time management

Job description

Shopping Partners LLC in Birmingham, AL is seeking a Senior Customer Service Representative to turn market noise into a sequence of yeses, support senior account executives, and guide prospects from interest to invoice. You will manage churned logos and relationships that bring the Alabama presence to life.

With about 6+ years in a sales marketing role and a bias toward action, you will track pipeline weekly and contribute to mentorship and a fast track into senior sales marketing roles.