Senior Customer Service Representative

Energy Innovation Corp; Birmingham (AL); On-site; USD 71,000 - 108,000; Full time

Job summary

Shopping Partners LLC in Birmingham, AL is seeking a Senior Customer Service Representative to turn market noise into a sequence of yeses, support senior account executives, and guide prospects from interest to invoice. You will manage churned logos and relationships that bring the Alabama presence to life.

With about 6+ years in a sales marketing role and a bias toward action, you will track pipeline weekly and contribute to mentorship and a fast track into senior sales marketing roles.

Qualifications

• Must be able to identify customer needs and communicate clearly.
• Strong written communication skills for follow-ups and proposals.
• Ability to juggle multiple tasks and manage time effectively.

Responsibilities

• Turn churned sales marketing logos into win-back targets with a plan.
• Carry the AL number and the relationships that make it real.
• Support senior account executives with prospecting and follow-up strategy.
• Dig into verbal communication funnels and fix the step where buyers vanish.
• Track pipeline performance and report results to leadership each week.
• Steer Shopping Partners LLC prospects from interest to invoice without friction.

Skills

Service-minded

Written communication

Multitasking

Organizational skills

Time management

Job description

A Senior Customer Service Representative at Shopping Partners LLC turns market noise into a sequence of yeses, and Interpersonal Skills is how the signal gets through. Where most sales marketing jobs cap your reach, this Shopping Partners LLC one in Birmingham pays $71,000 - $108,000 and widens it the longer you stay.

Key Responsibilities

• Turn churned sales marketing logos into win-back targets with a plan
• Carry the AL number and the relationships that make it real
• Support senior account executives with prospecting and follow-up strategy
• Dig into Verbal Communication funnels and fix the step where buyers vanish
• Track pipeline performance and report results to leadership each week
• Steer Shopping Partners LLC prospects from interest to invoice without friction

What You'll Bring

• An eye for the service-minded detail that separates fine from finished
• Enough Written Communication to be dangerous, enough Multitasking to be trusted
• Sharp organizational skills and an ability to juggle multiple workstreams
• Around 6+ years of hands-on experience in a sales marketing role
• 7 years that taught you which corners can be cut
• Strong time-management skills and a bias toward action

Shopping Partners LLC exists for one stubborn reason: the sales marketing tools everyone settled for were never good enough, so we rebuilt them from Birmingham, AL. We hire maker-minded people, get out of their way, and let the Talkdesk results speak.

Your 5 of experience earn you $71,000 - $108,000 here, alongside mentorship and a fast track into senior sales marketing roles.

Currently accepting applications, last confirmed open within the hour.