Senior Customer Service Representative

Filetwigbay; San Bernardino (CA); On-site; USD 101,000 - 147,000; Part time

Job summary

Manufacturing Advantage is seeking a Senior Customer Service Representative for a freelance role in San Bernardino, CA. You will support senior account executives with prospecting, follow-up strategy, and competitive pricing awareness.

This position rewards a sharp eye for detail, deep experience in sales/marketing environments, and the ability to work independently while meeting senior-level expectations. The role emphasizes CA-focused engagement, events, and consistent messaging.

Qualifications

• Attention to detail that catches what spell-check misses.
• 7 years of learning when to trust the process and when to break it.
• 7+ years navigating the politics that sales marketing work attracts.
• Comfort being measured against a clear senior bar.

Responsibilities

• Support senior account executives with prospecting and follow-up strategy.
• Pair Verbal Communication insight with gut feel to rank the hottest leads.
• Keep a finger on competitor pricing across CA.
• Walk CA partners through co-marketing they'll say yes to.
• Hand the Senior Customer Service Representative crew a territory plan they can actually run.
• Run point on trade shows and pop-ups throughout CA.
• Keep the messaging consistent from San Bernardino, CA billboards to cold DMs.

Skills

Attention to detail

Senior-level communication

Sales/Marketing knowledge

Job description

If you've ever rebuilt a stalled pipeline from scratch, the Senior Customer Service Representative opening at Manufacturing Advantage will feel like home. Set against the usual sales marketing listings, this freelance role at Manufacturing Advantage stands out for one reason — it pays $101,000 - $147,000 and trusts you.

Key Responsibilities

• Support senior account executives with prospecting and follow-up strategy
• Pair Verbal Communication insight with gut feel to rank the hottest leads
• Keep a finger on competitor pricing across CA
• Walk CA partners through co-marketing they'll say yes to
• Hand the Senior Customer Service Representative crew a territory plan they can actually run
• Run point on trade shows and pop-ups throughout CA
• Keep the messaging consistent from San Bernardino, CA billboards to cold DMs

What You'll Bring

• The kind of attention to detail that catches what spell-check misses
• 7 years of learning when to trust the process and when to break it
• 7+ years navigating the politics that sales marketing work attracts
• Comfort being measured against a clear senior bar

Manufacturing Advantage builds sales marketing tools the way old shops built furniture — slowly, in San Bernardino, CA, and with a fast-growing respect for the craft. We reward the teammate who unblocks three colleagues over the one who quietly hero-codes alone.

Here the offer compounds, $101,000 - $147,000 now, mentorship next, benefits throughout, and flexible San Bernardino, CA hours for the long haul.

Our hiring manager is personally reviewing every Senior Customer Service Representative application that comes in.