Customer Service Representative

Egreenservices; Stockton (CA); Remote; USD 73,000 - 112,000; Full time

Job summary

Advanced Medical Systems in Stockton, CA is hiring a Customer Service Representative to drive our customer acquisition strategy. You will treat every lead as an opportunity, route high-potential prospects, and manage post-sale check-ins to turn clients into references.

This mid-level role requires 4 years of Email Support experience, remote work flexibility, and the ability to collaborate with creative, product, and operations teams to maximize attribution and ROI.

Qualifications

• 4 years of email support experience.
• Ability to present to mid-level leadership.
• Willingness to ask clarifying questions before decisions.
• Growth mindset with openness to feedback.

Responsibilities

• Read intent data and route Stockton hot leads first.
• Report on attribution and ROI to inform budget cycle.
• Stitch together a referral program Advanced Medical Systems customers want to share.
• Own the post-sale check-in that turns clients into references.
• Chase down warm referrals before competitors in Stockton get the call.
• Coordinate cross-functional launches with creative, product, and operations.

Skills

Curiosity

Presentation to leadership

Questioning mindset

Growth mindset

Job description

Drive our customer acquisition strategy as a Customer Service Representative who treats every lead like an opportunity worth winning. Take stock: $73,000 - $112,000, remote, 4 years of Email Support, and a mid-level title that grows teeth as you prove yourself.

Key Responsibilities

• Read intent data and route the Stockton hot leads first
• Report on attribution and channel ROI to inform the $73,000 - $112,000 budget cycle
• Stitch together a referral program Advanced Medical Systems customers want to share
• Own the post-sale check-in that turns clients into references
• Chase down warm referrals before competitors in Stockton get the call
• Coordinate cross-functional launches with creative, product, and operations

What You'll Bring

• Curiosity that outpaces your current job description
• Demonstrated comfort presenting to mid-level leadership
• A bias toward asking the dumb question before the expensive mistake
• A growth mindset and openness to constructive feedback

Quietly, from Stockton, Advanced Medical Systems has become the craft-focused sales marketing partner that CA's most demanding teams refuse to replace. We pair junior and senior folks on purpose so Organization knowledge stops hoarding in one head.

The package is honest: $73,000 - $112,000, a benefits plan that works, mentorship that lasts, and the flexibility to live in Stockton, CA.

This Stockton, CA role just got a fresh timestamp, and applications are flowing in.

Bring 4 of grit or a fresh perspective; either way, this Customer Service Representative role wants you.