Senior Customer Service & Order Specialist

Talentify; West Monroe (LA); On-site; USD 33,000 - 42,000; Full time

Job summary

Motion Industries in Louisiana is seeking a Customer Service Representative II to accurately determine and meet customer expectations under general supervision. You may guide less experienced reps and support specific customers.

You will respond to inquiries, provide quotes, process orders by phone, email, or walk-in, negotiate pricing within policy, build relationships for repeat business, and manage inventory for timely shipments.

Qualifications

• Requires HS diploma or GED and 3–5 years related experience.
• Strong communication and negotiation skills.
• Able to multi-task and maintain accuracy.

Responsibilities

• Responds to customer inquiries, provides quotes, and handles order entry.
• Places orders via phone, fax, email, or in person (walk-in).
• Builds relationships to drive repeat business and improve processes.
• Manages inventory to ensure timely shipments and cost-effective shipping.
• Supports less experienced representatives and assists with other duties.

Skills

Reliability

Organization

Communication

Multi-tasking

Time management

Negotiation

Computer skills

Education

High school diploma or GED

Job description

Motion Industries in Louisiana is seeking a Customer Service Representative II to accurately determine and meet customer expectations under general supervision. You may guide less experienced reps and support specific customers.

You will respond to inquiries, provide quotes, process orders by phone, email, or walk-in, negotiate pricing within policy, build relationships for repeat business, and manage inventory for timely shipments.