Senior Customer Service & Order Specialist

Talentify; Chattanooga (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Vacation and holidays

Job summary

Motion Industries in Chattanooga, TN is seeking a Customer Service Representative II to handle inquiries, quotes, and orders, while supporting key customers and driving profitability. The role requires strong communication, attention to detail, and the ability to multi-task in a fast-paced environment.

Ideal candidates will have 3–5 years of related experience, a high school diploma or GED, and the capability to negotiate pricing within company parameters.

Qualifications

• High school diploma or GED required.
• 3–5 years related experience or equivalent.
• Excellent communication skills (written and verbal).
• Strong attention to detail and reliability.

Responsibilities

• Respond to customer inquiries regarding products, quotes, and orders.
• Place customer orders via phone, fax, email, or in person.
• Negotiate price within parameters to influence gross profit.
• Build customer relationships to drive repeat business and process improvements.
• Determine most cost-effective shipping methods and assist with returns.

Skills

Attention to detail

Communication skills

Multi-tasking

Negotiation

Computer skills

Reliability

Product knowledge

Education

High School Diploma or GED

Job description

Motion Industries in Chattanooga, TN is seeking a Customer Service Representative II to handle inquiries, quotes, and orders, while supporting key customers and driving profitability. The role requires strong communication, attention to detail, and the ability to multi-task in a fast-paced environment.

Ideal candidates will have 3–5 years of related experience, a high school diploma or GED, and the capability to negotiate pricing within company parameters.