Customer Service Specialist — Growth & Training Path

MCI; Savannah (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off and holidays

Health benefits after 60 days

Paid training

Incentives and rewards programs

Job summary

A leading call center service provider in Savannah, GA is seeking a full-time Call Center Representative. The role involves handling inbound inquiries, troubleshooting issues, and providing exceptional customer support. Candidates must possess excellent communication skills, be able to work in a fast-paced environment, and have a high school diploma. This position offers comprehensive training and opportunities for career growth.

Qualifications

• Must be 18 years or older.
• Experience with data-entry utilizing a computer.
• Ability to read and speak English fluently.
• Wired, high-speed internet connection required.

Responsibilities

• Handle inbound and outbound contacts professionally.
• Resolve customer issues effectively.
• Utilize technology for account management tasks.
• Attend meetings and training to stay updated.

Skills

Excellent organizational skills

Written and oral communication skills

Customer service orientation

Conflict resolution skills

Ability to multi-task

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

A leading call center service provider in Savannah, GA is seeking a full-time Call Center Representative. The role involves handling inbound inquiries, troubleshooting issues, and providing exceptional customer support. Candidates must possess excellent communication skills, be able to work in a fast-paced environment, and have a high school diploma. This position offers comprehensive training and opportunities for career growth.