Senior Customer Support & Growth Lead

Energy Innovation Corp; Asheville (NC); Vor Ort; USD 83.000 - 122.000; Vollzeit

Benefits dieser Stelle

Growth plan

Mentor

Benefits package

Zusammenfassung

Content Creation Corp in Asheville, NC is seeking a Customer Support Specialist to own the customer journey from first touch to closed-won, shaping value with an ambitious growth plan. You will collaborate with a CMO, mentor the team, and drive partnerships through email, calls, and social selling.

The role demands 7+ years delivering outcomes, strong account management, and a sharp eye for tone in high-stakes emails. Competitive salary and benefits are offered.

Qualifikationen

• 7+ years owning outcomes, not just tasks.
• Hands-on proficiency with stress management and account management.
• 5+ years building expertise within the sales marketing space.
• A writer's ear for tone in high-stakes email.
• Demonstrated ability to manage competing priorities under tight deadlines.

Aufgaben

• Bridge Email Support reporting and the story your CMO needs to hear.
• Hunt for partnership angles no one in Asheville, NC has tried.
• Coach the Customer Support Specialist team off discounting and onto value selling.
• Carry the brand voice into every cold call and every caption.
• Prospect via cold calls, emails, and social selling to fill the internship pipeline.
• Own the funnel from first click to closed-won, top to bottom.

Kenntnisse

Stress management

Account management

Sales & marketing

Email writing

Time management

Jobbeschreibung

Content Creation Corp in Asheville, NC is seeking a Customer Support Specialist to own the customer journey from first touch to closed-won, shaping value with an ambitious growth plan. You will collaborate with a CMO, mentor the team, and drive partnerships through email, calls, and social selling.

The role demands 7+ years delivering outcomes, strong account management, and a sharp eye for tone in high-stakes emails. Competitive salary and benefits are offered.