Senior Customer Service Lead (Temp) | Equity + Growth Stipends

DigitalCore

Clovis (NM)

On-site

USD 73,000 - 100,000

Full time

11 days ago

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Benefits offered by this job

Equity
Learning stipends
Flexible culture

Job summary

DigitalCore in Clovis, NM is seeking a Senior Customer Service Representative to join on a temporary basis. The role focuses on turning webinar attendees into demos, forecasting a $73,000-$100,000 quota, and supporting senior account executives with strategic outreach.

You'll work across teams, own outcomes, and thrive in a fast-paced environment where prioritization and senior judgement guide decisions. Equity, learning stipends, and a flexible culture are part of the package.

Qualifications

  • 7+ years owning outcomes, not just completing tasks.
  • Cross-functional ease, from Intercom engineers to Creativity marketers.
  • Comfort being measured against a clear senior bar.
  • Experience supporting cross-functional teams in a senior capacity.
  • An instinct for prioritization when everything is labeled urgent.
  • Senior-caliber judgment about when to elevate and when to absorb.

Responsibilities

  • Convert webinar attendees into sales marketing demos within 48 hours
  • Pair a $73,000 - $100,000 quota with the discipline to forecast it straight
  • Close the loop between ad spend and revenue, dollar for dollar
  • Read intent data and route the Clovis hot leads first
  • Support senior account executives with prospecting and follow-up strategy
  • Carry the demo from screen-share to signature in one sitting

Skills

7+ years experience
Cross-functional collaboration
Prioritization
Senior judgment

Job description

DigitalCore in Clovis, NM is seeking a Senior Customer Service Representative to join on a temporary basis. The role focuses on turning webinar attendees into demos, forecasting a $73,000-$100,000 quota, and supporting senior account executives with strategic outreach.

You'll work across teams, own outcomes, and thrive in a fast-paced environment where prioritization and senior judgement guide decisions. Equity, learning stipends, and a flexible culture are part of the package.

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