Senior Customer Service & Growth Lead (Flexible Hours)

Energy Innovation Corp; Cambridge (MA); On-site; USD 115,000 - 175,000; Full time

Job summary

Wellness Medical Center in Cambridge, MA is seeking a Senior Customer Service Representative to craft campaigns, partnerships, and pitches. Bring 5 years of sales marketing experience to a $115,000 - $175,000 role built around ownership, teamwork, and growth.

Key responsibilities include building landing pages to drive demo bookings, delivering a practical territory plan, and maintaining trustworthy CRM forecasts.

Qualifications

• 5 years of sales marketing experience preferred.
• Strong ownership and teamwork mindset.
• Ability to forecast and influence outcomes.
• CRM experience and data-driven mindset.

Responsibilities

• Build landing pages that turn Cambridge curiosity into demo bookings
• Hand the Senior Customer Service Representative crew a territory plan they can actually run
• Keep the CRM honest so forecasts at Wellness Medical Center mean something
• Run the senior account like it's the only one that matters
• Frame the unfussy ROI a Cambridge, MA CFO can defend internally
• Mine multitasking data for the design-led story that wins the room

Skills

Sales & Marketing

Ownership mindset

Forecasting

CRM proficiency

Job description

Wellness Medical Center in Cambridge, MA is seeking a Senior Customer Service Representative to craft campaigns, partnerships, and pitches. Bring 5 years of sales marketing experience to a $115,000 - $175,000 role built around ownership, teamwork, and growth.

Key responsibilities include building landing pages to drive demo bookings, delivering a practical territory plan, and maintaining trustworthy CRM forecasts.