Customer Service Representative

Energy Innovation Corp; Roswell (NM); Sur place; USD 73 000 - 106 000; Temps partiel

Avantages offerts par ce poste

Coaching

Flexible setup

Burnout prevention culture

Résumé du poste

Civic Engagement Corp in Roswell, NM is seeking a Customer Service Representative to handle inbound interactions and drive outcomes. The role emphasizes listening, qualifying opportunities, and aligning pitches with demand-generation goals.

The position offers a freelance-style structure with real responsibility and compensation in the $73,000–$106,000 range, reflecting its impact and market in the New Mexico region.

Qualifications

• Experience with customer feedback analysis and inbound call handling.
• Ability to manage projects from concept to delivery.
• Proven track record delivering results as a senior Customer Service Representative.
• Comfort with an entrepreneurial, freelance-style role.

Responsabilités

• Partner with Listening specialists to align content with demand goals.
• Qualify leads to focus senior team on high-value opportunities.
• Map buyer pain to Civic Engagement Corp's pitch, slide by slide.
• Report on attribution and ROI to inform the budget cycle.

Connaissances

Customer feedback analysis

Inbound call handling

Project ownership

Adaptability

Entrepreneurial mindset

Senior customer service

Description du poste

Civic Engagement Corp wants a Customer Service Representative who hears "no" as a starting point, not a verdict, especially across the NM market. We pair a $73,000 - $106,000 salary with real responsibility, so the Customer Service Representative you become here grows faster than the title suggests.

Key Responsibilities

• Partner with Active Listening specialists to align content with demand-generation goals
• Qualify hard, so the senior team only chases real money
• Map buyer pain to Civic Engagement Corp's pitch deck, slide by slide
• Report on attribution and channel ROI to inform the $73,000 - $106,000 budget cycle
• Coordinate with agencies and vendors to deliver campaigns on time and on budget

What You'll Bring

• Strong working knowledge of Customer Feedback Analysis and Inbound Call Handling
• Comfortable owning projects from concept through delivery
• A knack for Inbound Call Handling that colleagues quietly come to rely on
• A learner's pace that keeps up with shifting requirements
• Comfort being accountable for an entrepreneurial outcome in a freelance role
• Proven track record delivering results as a senior Customer Service Representative

Civic Engagement Corp keeps sales marketing systems running for clients who never think about them, which is the ambitious Roswell, NM point. We look out for one another, and burnout is treated as a problem to solve, not a badge to wear.

We pay $73,000 - $106,000 and protect it with coaching, coverage, and a flexible setup so your Adaptability grows without burning you out.

We are actively reviewing applications for this Customer Service Representative role this week.

Ready to make your next move? submit your application for the Customer Service Representative role today.