Remote-First Senior Customer Experience & Revenue Specialist

Energy Innovation Corp; Rapid City (SD); Remote; USD 73,000 - 103,000; Full time

Benefits offered by this job

Mentorship

Benefits package

Remote-first

Job summary

InnovateCore in Rapid City, SD is seeking a Senior Customer Service Representative to sustain relationships with local prospects and guide demos from screen share to signature. The role rewards an instinct for what customers want and a proven track record in customer-facing success.

With a $73,000–$103,000 yearly anchor, the position offers mentorship, a strong benefits package, and the flexibility to work remote-first in a supportive team environment.

Qualifications

• 6+ years of relevant customer service or sales experience.
• Strong ability to build relationships and influence stakeholders.
• Demonstrated capacity to work independently with minimal supervision.

Responsibilities

• Carry the SD number and the relationships that make it real.
• Build and nurture relationships with prospects across the Rapid City, SD market.
• Partner with Email Support specialists to align content with demand‑generation goals.
• Carry the demo from screen‑share to signature in one sitting.
• Analyze campaign metrics and optimize spend against revenue targets.

Job description

InnovateCore in Rapid City, SD is seeking a Senior Customer Service Representative to sustain relationships with local prospects and guide demos from screen share to signature. The role rewards an instinct for what customers want and a proven track record in customer-facing success.

With a $73,000–$103,000 yearly anchor, the position offers mentorship, a strong benefits package, and the flexibility to work remote-first in a supportive team environment.