Senior Customer Growth & Experience (Remote)

Energy Innovation Corp; Saint George (UT); Hybrid; USD 83,000 - 112,000; Full time

Benefits offered by this job

Hybrid work

Paid learning days

Growth mentorship

Job summary

Energy Innovation Corp. is seeking a Senior Customer Service Representative in Saint George, Utah, offering a remote role with a hybrid work arrangement. The position carries a pay range of $83,000 to $112,000 and emphasizes ownership as a core aspect of the role.

The role focuses on closing deals, building relationships, and guiding customers through the funnel. You’ll engage in demos, tailor outreach, and collaborate with sales to convert and retain clients while mentoring growth minded

Qualifications

• 7+ years of technical support experience.
• Strong interpersonal skills and customer-focused mindset.

Responsibilities

• Design landing pages and conversion funnels that turn traffic into customers
• Segment audiences and personalize outreach to lift response rates
• Win back the accounts a previous Senior Customer Service Representative let slip
• Feed sales the Email Support signals that say a buyer is ready now
• Sit in on demos and tighten the script after every loss

Skills

Technical support

Interpersonal skills

Customer focus

Mentorship

Job description

Energy Innovation Corp. is seeking a Senior Customer Service Representative in Saint George, Utah, offering a remote role with a hybrid work arrangement. The position carries a pay range of $83,000 to $112,000 and emphasizes ownership as a core aspect of the role.

The role focuses on closing deals, building relationships, and guiding customers through the funnel. You’ll engage in demos, tailor outreach, and collaborate with sales to convert and retain clients while mentoring growth minded