Senior Customer Service Representative

DigitalCore; Clovis (NM); Sur place; USD 73 000 - 100 000; Plein temps

Avantages offerts par ce poste

Equity

Learning stipends

Flexible culture

Résumé du poste

DigitalCore in Clovis, NM is seeking a Senior Customer Service Representative to join on a temporary basis. The role focuses on turning webinar attendees into demos, forecasting a $73,000-$100,000 quota, and supporting senior account executives with strategic outreach.

You'll work across teams, own outcomes, and thrive in a fast-paced environment where prioritization and senior judgement guide decisions. Equity, learning stipends, and a flexible culture are part of the package.

Qualifications

• 7+ years owning outcomes, not just completing tasks.
• Cross-functional ease, from Intercom engineers to Creativity marketers.
• Comfort being measured against a clear senior bar.
• Experience supporting cross-functional teams in a senior capacity.
• An instinct for prioritization when everything is labeled urgent.
• Senior-caliber judgment about when to elevate and when to absorb.

Responsabilités

• Convert webinar attendees into sales marketing demos within 48 hours
• Pair a $73,000 - $100,000 quota with the discipline to forecast it straight
• Close the loop between ad spend and revenue, dollar for dollar
• Read intent data and route the Clovis hot leads first
• Support senior account executives with prospecting and follow-up strategy
• Carry the demo from screen-share to signature in one sitting

Connaissances

7+ years experience

Cross-functional collaboration

Prioritization

Senior judgment

Description du poste

We want a Senior Customer Service Representative at DigitalCore who treats every NM objection as a clue, not a wall. We're hiring a Senior Customer Service Representative to join DigitalCore on a temporary basis, with $73,000 - $100,000 on offer and genuine room to advance.

Key Responsibilities

• Convert webinar attendees into sales marketing demos within 48 hours
• Pair a $73,000 - $100,000 quota with the discipline to forecast it straight
• Close the loop between ad spend and revenue, dollar for dollar
• Read intent data and route the Clovis hot leads first
• Support senior account executives with prospecting and follow-up strategy
• Carry the demo from screen-share to signature in one sitting

What You'll Bring

• 7+ years owning outcomes, not just completing tasks
• Cross-functional ease, from Intercom engineers to Creativity marketers
• Comfort being measured against a clear senior bar
• Experience supporting cross-functional teams in a senior capacity
• An instinct for prioritization when everything is labeled urgent
• Senior-caliber judgment about when to elevate and when to absorb

Somewhere between a startup and an institution, DigitalCore has spent years perfecting Presentation Skills for clients all over Clovis, NM. We default to writing things down so the whole sales marketing team stays in the loop without endless meetings.

At DigitalCore, $73,000 - $100,000 comes with equity, learning stipends, and a flexible culture built around trust and growth.

The freshness epoch just refreshed, marking this Senior Customer Service Representative role live again.