Senior Customer Relationship Exec — Strategic Growth

Logoslabs; San Francisco (CA); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Generous PTO

Parental leave

Education assistance

Volunteer days

401k with company matching

Health & wellness benefits

Medical, dental & vision insurance

Job summary

Dun & Bradstreet is seeking a Senior Customer Relationship Manager to drive revenue growth across high-value agency-led accounts, shaping long-term strategy and expanding platform usage. You will engage senior agency leadership, navigate complex negotiations, and lead multi-market initiatives from strategy through execution.

The role requires a Bachelor's degree and at least 8 years in corporate/B2B sales or client relationship management, with proven experience in digital advertising and

Qualifications

• Bachelor's degree required.
• Minimum of 8 years in Corporate/B2B sales / new business development / client relationship management.
• Proven experience in digital advertising, audience data, AdTech, or media sales.
• Executive relationship mastery with senior-level stakeholders.
• Strong strategic thinking and planning to shape multi-year client strategies.
• High-level commercial insight to drive multi-dimensional revenue growth.
• Strong consultative selling skills to guide transformational initiatives.
• Advanced communication and negotiation skills for high-stakes conversations.
• Analytical, insights-driven thinking to influence product roadmap decisions.
• Leadership and mentoring to elevate team standards and practices.
• Cross-functional collaboration with Sales, Product, and Operations.

Responsibilities

• Owns top-tier or highly complex accounts with full autonomy across multiple buying centers and senior leadership.
• Develops and executes long-range account strategies aligned to client goals.
• Leads executive-level conversations and negotiations with agency and client leadership.
• Identifies growth opportunities including cross-solution expansion and strategic pilots.
• Delivers revenue expansion across strategic accounts.
• Represents client perspectives to influence product positioning and roadmap.
• Mentors junior team members and elevates account management standards.
• Supports new business development and complex strategic pitches.
• Maintains regular account activity and retention strategies to prevent churn.
• Performs additional assigned duties.

Skills

Executive relationships

Strategic thinking

Consultative selling

Negotiation

Analytics

Cross-functional collaboration

Microsoft Office

Relationship management

Business development

Communication

Education

Bachelor's degree

Tools

CRM software

Job description

Dun & Bradstreet is seeking a Senior Customer Relationship Manager to drive revenue growth across high-value agency-led accounts, shaping long-term strategy and expanding platform usage. You will engage senior agency leadership, navigate complex negotiations, and lead multi-market initiatives from strategy through execution.

The role requires a Bachelor's degree and at least 8 years in corporate/B2B sales or client relationship management, with proven experience in digital advertising and