Senior Customer Order Operations Specialist

Cardinal Health; Kentucky; On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

Health savings account (HSA)

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health seeks a Customer Service Operations Representative II to process orders for distribution centers and internal customers in line with scheduling, demand planning and inventory. You will administer orders in internal systems and respond to questions, communicating delays and resolutions.

You may handle non-routine orders and ensure special requirements are included. You will collaborate with internal teams, provide timely updates, and support training for new hires while

Qualifications

• Proven customer service experience, preferably in healthcare/pharma.
• Strong communication and interpersonal skills with diverse customers.
• Detail-oriented with solid organizational and multitasking abilities.

Responsibilities

• Process orders for distribution centers and internal customers.
• Respond to customer questions and communicate delays or resolutions.
• Handle non-routine orders and ensure special requirements are included.

Skills

CRM software

Multitasking

Communication skills

Team collaboration

Problem solving

Microsoft Excel

Education

High school diploma or equivalent

Tools

CRM software

MS Office

Job description

Cardinal Health seeks a Customer Service Operations Representative II to process orders for distribution centers and internal customers in line with scheduling, demand planning and inventory. You will administer orders in internal systems and respond to questions, communicating delays and resolutions.

You may handle non-routine orders and ensure special requirements are included. You will collaborate with internal teams, provide timely updates, and support training for new hires while