Senior Customer Manager – Global Brand Growth Leader

Dow Inc.; Sharon Hill (Delaware County); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Paid time off

Employee discounts

Job summary

Dow Consumer Solutions seeks a Senior Customer Manager to oversee a key global brand owner relationship and direct accounts across the region. You will build annual sales plans, understand Dow’s portfolio, uncover opportunities, and collaborate with TS&D and Marketing to create a robust pipeline.

You will manage stakeholders, drive cross-functional projects, and may engage in limited global negotiations. The role is regional with potential global scope, requiring travel and frequent

Qualifications

• Bachelor’s degree or military equivalent at US E5 or Canadian rank.
• At least 7 years of relevant work experience.
• Eligibility to work in the United States; no visa sponsorship.

Responsibilities

• Manage account portfolio and develop plans.
• Lead and coordinate customer relationships.
• Develop and execute sales/marketing plan delivering value and volume.
• Collaborate with stakeholders to improve CX.
• Lead negotiations and pricing changes.
• Mentor junior employees.

Skills

Account management

Sales planning

Negotiation

Cross-functional leadership

CRM tools

Education

Bachelor's degree or equivalent

Tools

CRM (Salesforce)

Job description

Dow Consumer Solutions seeks a Senior Customer Manager to oversee a key global brand owner relationship and direct accounts across the region. You will build annual sales plans, understand Dow’s portfolio, uncover opportunities, and collaborate with TS&D and Marketing to create a robust pipeline.

You will manage stakeholders, drive cross-functional projects, and may engage in limited global negotiations. The role is regional with potential global scope, requiring travel and frequent