Senior Customer Manager — Global Brand Growth (Hybrid/Remote)

Dow; United States; Remote; USD 110.000 - 170.000; Vollzeit

Benefits dieser Stelle

Base pay and bonus

Health insurance

Retirement plan

Employee stock purchase program

Zusammenfassung

Dow Consumer Solutions is seeking a Senior Customer Manager to oversee regional and cross-business activities for a key global brand owner relationship focused in personal care. The role involves managing direct accounts of various sizes, developing annual sales plans, understanding Dow’s portfolio, and building a pipeline of technical and commercial opportunities.

You will lead cross-functional teams, collaborate with TS&D and Marketing, and navigate regional and potential global negotiations.

Qualifikationen

• Bachelor’s degree or military degree equivalence required.
• Minimum 7 years of relevant experience.
• Must be eligible to work in the United States without visa sponsorship.

Aufgaben

• Manage account portfolio and prepare account plans.
• Lead and coordinate customer relationships.
• Develop and execute sales/marketing plan to deliver value and volume.
• Collect market intelligence to shape the plan.
• Lead negotiations and implement price changes.
• Collaborate with cross-functional stakeholders to improve CX.
• Utilize CRM/DSR/CMT/Smart Pricing at expert level.
• Drive growth including cross-business opportunities.
• Articulate short vs long-term trade-offs for win solutions.
• Coach and mentor junior employees.

Kenntnisse

Business Acumen

Communication

Negotiation

Interpersonal Effectiveness

Influencing Skills

Analytical Thinking

Ausbildung

Bachelor’s degree or military degree equivalence

Jobbeschreibung

Dow Consumer Solutions is seeking a Senior Customer Manager to oversee regional and cross-business activities for a key global brand owner relationship focused in personal care. The role involves managing direct accounts of various sizes, developing annual sales plans, understanding Dow’s portfolio, and building a pipeline of technical and commercial opportunities.

You will lead cross-functional teams, collaborate with TS&D and Marketing, and navigate regional and potential global negotiations.