Senior Customer Engineer - AI-Driven Technical Advisor

United States Digital Space LLC; United States; Hybrid; USD 102,000 - 147,000; Full time

Job summary

United States Digital Space LLC is seeking a Customer Engineer in Paris to bridge technical strategy and business value across the customer journey. You will lead technical validation, onboarding architecture, and post-sale expansion while collaborating with Account Executives to ensure measurable outcomes.

The role emphasizes AI-driven automation, strong client engagement, and the ability to design scalable deployment strategies across complex networks and security architectures.

Qualifications

• Experience in a customer-facing technical role.
• Ability to bridge technical strategy and business value.

Responsibilities

• Lead technical validation and discovery with customers.
• Architect and guide onboarding, deployment, and expansion.
• Own technical health, risk management, and post-sale value realization.
• Coordinate with account executives on discovery, demos, onboarding and health metrics.
• Lead AI-enabled workflows to automate routine responses and provisioning.
• Educate customers and internal teams on best practices and SOPs.

Skills

Solutions Engineering

Customer Engineering

Professional Services

Sales Engineering

Technical Account Management

Forward Deployed Engineer

Job description

United States Digital Space LLC is seeking a Customer Engineer in Paris to bridge technical strategy and business value across the customer journey. You will lead technical validation, onboarding architecture, and post-sale expansion while collaborating with Account Executives to ensure measurable outcomes.

The role emphasizes AI-driven automation, strong client engagement, and the ability to design scalable deployment strategies across complex networks and security architectures.