Senior Customer Engineer & AI-Driven Architect

Cloudflare, Inc.; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

United States Digital Space LLC is seeking a Customer Engineer to bridge technical strategy and business value for enterprise clients. You will guide pre-sales validation through deployment, acting as a quota-carrying technologist and partnering with Account Executives to ensure successful outcomes.

The role emphasizes AI-augmented workflows, high-value architectural design, and ongoing advisory across the customer journey to maximize impact and growth.

Qualifications

• Experience in a customer-facing technical role with enterprise clients.

Responsibilities

• Lead technical validation and architecture mapping for PoCs and technical validations.
• Oversee technical onboarding and drive value realization with customers.
• Own a variable quota, drive platform adoption and expansion opportunities.
• Act as trusted technical advisor across the customer lifecycle.
• Leverage AI agents and LLMs to automate routine tasks and documentation.
• Collaborate with Enablement to create SOPs and technical guides.

Skills

Customer-facing technical experience

Job description

United States Digital Space LLC is seeking a Customer Engineer to bridge technical strategy and business value for enterprise clients. You will guide pre-sales validation through deployment, acting as a quota-carrying technologist and partnering with Account Executives to ensure successful outcomes.

The role emphasizes AI-augmented workflows, high-value architectural design, and ongoing advisory across the customer journey to maximize impact and growth.