Senior Customer Care & Solutions Agent

FedEx Corporation; Plano (TX); On-site; USD 23,000 - 33,000; Part time

Job summary

FedEx Corporation in Plano, TX is seeking a part-time team member to provide excellent customer service, answer inquiries, resolve issues, and assist with selling FedEx services. The role includes essential administrative support to maintain smooth station operations.

Minimum education is a High School Diploma or GED. Applicants should be able to lift 50 lbs and maneuver heavier packages with appropriate equipment or assistance, and possess strong communication skills.

Qualifications

• High School Diploma or GED required.
• Ability to operate a computer terminal.
• Ability to lift 50 lbs and maneuver packages above 50 lbs with equipment or assistance.
• Good human relations and communications skills.

Responsibilities

• Provide accurate information and assistance to customers, including answering inquiries, resolving problems, and selling FedEx services.
• Perform administrative support tasks to keep station operations efficient.
• Perform other duties as assigned.

Skills

Customer service

Computer skills

Lifting 50 lbs

Communication skills

Education

High School Diploma/G.E.D.

Job description

FedEx Corporation in Plano, TX is seeking a part-time team member to provide excellent customer service, answer inquiries, resolve issues, and assist with selling FedEx services. The role includes essential administrative support to maintain smooth station operations.

Minimum education is a High School Diploma or GED. Applicants should be able to lift 50 lbs and maneuver heavier packages with appropriate equipment or assistance, and possess strong communication skills.