Senior CSR & Teller: Customer Experience Leader

Fifth Third; Chicago (IL); Híbrido; USD 44 000 - 68 000; Tempo integral

Resumo da oferta

Fifth Third Bank in Chicago, IL is seeking a Lead CSR / Teller to deliver exceptional customer service, manage complex CSR duties, and guide the front-line team. You will handle cash, refer customers to bankers, and support daily operations with accuracy and integrity.

This full-time role requires strong judgment, flex scheduling, and a commitment to our values. Join a diverse team focused on building trusted relationships and providing financial solutions while maintaining confidentiality and

Qualificações

• High school diploma or GED required.
• Extensive cash handling experience required.
• Ability to interact confidently with the public and follow policies.

Responsabilidades

• Provide excellent customer service and refer customers for consultative conversations.
• Support cash handling and daily office operations with the team.
• Assist in training new CSRs.
• Maintain confidentiality and ethical behavior.

Conhecimentos

Cash handling

Customer service

Leadership

Communication

Problem solving

Attention to detail

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Fifth Third Bank in Chicago, IL is seeking a Lead CSR / Teller to deliver exceptional customer service, manage complex CSR duties, and guide the front-line team. You will handle cash, refer customers to bankers, and support daily operations with accuracy and integrity.

This full-time role requires strong judgment, flex scheduling, and a commitment to our values. Join a diverse team focused on building trusted relationships and providing financial solutions while maintaining confidentiality and