Lead CSR & Teller: Elevate Customer Experience

Fifth Third Bank; South Holland (IL); On-site; USD 44,000 - 68,000; Full time

Job summary

Fifth Third Bank in South Holland, Illinois, is seeking a Lead CSR/Teller to provide exceptional customer service, handle cash operations, and support daily office tasks in a branch setting.

You will refer customers to bankers, ensure confidentiality, adhere to policies, and participate in training. This full-time, on-site role offers opportunities within a values-driven bank and a supportive team environment.

Qualifications

• High school diploma or GED is required.
• Experience with cash handling in a customer-facing role is essential.
• Ability to interact confidently with the public and maintain professionalism.

Responsibilities

• Provide excellent customer service and deepen customer relationships.
• Refer customers to bankers and business partners as appropriate.
• Maintain accurate cash counts and balance records according to policy.

Skills

Cash handling

Customer service

Interpersonal skills

Judgment

Leadership

Scheduling flexibility

Integrity

Education

High school diploma

Job description

Fifth Third Bank in South Holland, Illinois, is seeking a Lead CSR/Teller to provide exceptional customer service, handle cash operations, and support daily office tasks in a branch setting.

You will refer customers to bankers, ensure confidentiality, adhere to policies, and participate in training. This full-time, on-site role offers opportunities within a values-driven bank and a supportive team environment.