Senior Consumer Banking Advisor & Relationship Builder

First Financial Bank; Cheviot (OH); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Incentive eligibility

Benefits program

E-Verify Employer

Job summary

First Financial Bank is seeking a Consumer Banker to deepen client relationships by serving existing clients and prospecting new ones, both in-branch and via referrals to Mortgage, Wealth, Small Business Banking, and Treasury Management. You will manage daily banking activities, open accounts, and support customers across channels.

In this role you will drive sales and service goals through proactive outreach, stay informed on bank products, and collaborate with teammates to deliver a

Qualifications

• 3-4 years of experience in coaching and/or mentoring in a retail environment.
• 3-4 years of personal experience in sales and service with previous success in achieving sales and service goals in a retail environment.
• 3-4 years demonstrated prior success with achievement of performance goals.
• High school diploma or general education degree (GED) required.
• 4-5 years related experience and/or training; or equivalent combination of education and experience.
• Associate’s or Bachelor’s degree and/or equivalent banking work experience preferred.
• Ability to serve a wide variety of client needs according to bank policy and procedures.
• Ability to lead teams as needed.
• Ability to lead outside sales efforts.
• Works with limited supervision.
• Follows established guidelines.
• Applies guidelines with proficiency.
• Collaborates with senior role or Supervisor.
• Uses subject-matter expertise to advise others.

Responsibilities

• Open accounts and perform maintenance.
• Run a Teller drawer as deemed necessary by management.
• Support client engagement through active calling, client conversations, and follow up.
• Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related.
• Ensure client follow up calls are conducted in the proper time frame.
• Maintain all operational and risk management standards.
• Provide digital assistance and service for clients establishing or in need of support in utilizing the bank’s online offering.
• Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex.
• Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs.

Skills

Coaching/Mentoring

Sales & Service

Retail Experience

Education

High School Diploma

Associate/Bachelor preferred

Job description

First Financial Bank is seeking a Consumer Banker to deepen client relationships by serving existing clients and prospecting new ones, both in-branch and via referrals to Mortgage, Wealth, Small Business Banking, and Treasury Management. You will manage daily banking activities, open accounts, and support customers across channels.

In this role you will drive sales and service goals through proactive outreach, stay informed on bank products, and collaborate with teammates to deliver a