Senior Consumer Banking Advisor

First Financial Bank; Kentucky; On-site; USD 55,855,000 - 67,509,000; Full time

Job summary

First Financial Bank in Kentucky is seeking a Consumer Banker to deepen client relationships by opening accounts, servicing clients, and identifying opportunities across Mortgage, Wealth, Small Business Banking, and Treasury Management.

You will engage clients through calls and conversations, meet sales and service goals, stay compliant, and collaborate with internal partners to deliver a first-class experience.

Qualifications

• 3-4 years of experience in coaching and/or mentoring in a retail environment.
• 3-4 years of personal experience in sales and service with previous success in achieving sales and service goals in a retail environment.
• 4-5 years related experience and/or training; or equivalent combination of education and experience.
• High school diploma or general education degree (GED) required.

Responsibilities

• Open accounts and perform maintenance.
• Run a Teller drawer as deemed necessary by management.
• Support client engagement through active calling, client conversations, and follow up.
• Meet sales, service and referral goals as set by management.
• Provide digital assistance and service for clients using the bank's online offering.
• Adhere to compliance and regulatory procedures.

Skills

Coaching & mentoring

Sales & service

Client relationship

Regulatory knowledge

Education

High school diploma (GED)

Associate’s or Bachelor’s degree preferred

Job description

First Financial Bank in Kentucky is seeking a Consumer Banker to deepen client relationships by opening accounts, servicing clients, and identifying opportunities across Mortgage, Wealth, Small Business Banking, and Treasury Management.

You will engage clients through calls and conversations, meet sales and service goals, stay compliant, and collaborate with internal partners to deliver a first-class experience.