Senior Consumer Banker - Trusted Advisor & Growth

First Financial Bank

Columbus (OH)

On-site

USD 55,789,000 - 67,508,000

Full time

8 days ago

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Job summary

First Financial Bank is seeking a Consumer Banker to deepen client relationships by opening accounts, maintaining client engagements, and referring to internal partners. The role emphasizes proactive client conversations, follow-up, and adherence to the First Financial Bank Experience standards.

Ideal candidates have 3–4 years in retail sales/service, with a strong track record of achieving performance goals.

Qualifications

3-4 years of experience in coaching and/or mentoring in a retail environment.
3-4 years of personal experience in sales and service with previous success in achieving sales and service goals in a retail environment.
3-4 years demonstrated prior success with achievement of performance goals.
Associate’s or Bachelor’s degree and/or equivalent banking work experience preferred.

Responsibilities

Open accounts and perform maintenance.
Run a Teller drawer as deemed necessary by management.
Support client engagement through active calling, client conversations, and follow up.
Partner with internal constituencies to bring appropriate level of expertise to the client.
Ensure client follow up calls are conducted in the proper time frame.
Maintain all operational and risk management standards.
Provide digital assistance and service for clients using the bank’s online offering.
Adhere to all compliance and regulatory procedures.