Senior Consumer Banker - Trusted Advisor & Growth

First Financial Bank; Columbus (OH); On-site; USD 40,000 - 49,000; Full time

Job summary

First Financial Bank is seeking a Consumer Banker to deepen client relationships by opening accounts, maintaining client engagements, and referring to internal partners. The role emphasizes proactive client conversations, follow-up, and adherence to the First Financial Bank Experience standards.

Ideal candidates have 3–4 years in retail sales/service, with a strong track record of achieving performance goals.

Qualifications

• 3-4 years of experience in coaching and/or mentoring in a retail environment.
• 3-4 years of personal experience in sales and service with previous success in achieving sales and service goals in a retail environment.
• 3-4 years demonstrated prior success with achievement of performance goals.
• Associate’s or Bachelor’s degree and/or equivalent banking work experience preferred.

Responsibilities

• Open accounts and perform maintenance.
• Run a Teller drawer as deemed necessary by management.
• Support client engagement through active calling, client conversations, and follow up.
• Partner with internal constituencies to bring appropriate level of expertise to the client.
• Ensure client follow up calls are conducted in the proper time frame.
• Maintain all operational and risk management standards.
• Provide digital assistance and service for clients using the bank’s online offering.
• Adhere to all compliance and regulatory procedures.

Skills

Client engagement

Sales & service

Coaching & mentoring

Team leadership

Education

High school diploma or GED

Associate’s or Bachelor’s degree preferred

Job description

First Financial Bank is seeking a Consumer Banker to deepen client relationships by opening accounts, maintaining client engagements, and referring to internal partners. The role emphasizes proactive client conversations, follow-up, and adherence to the First Financial Bank Experience standards.

Ideal candidates have 3–4 years in retail sales/service, with a strong track record of achieving performance goals.