Senior Consumer Banker & Trusted Financial Advisor

First Financial Bank; Highland (IN); On-site; USD 49,000 - 59,000; Full time

Benefits offered by this job

Benefits Guide

Job summary

First Financial Bank in Indiana is seeking a Consumer Banker to deepen client relationships by booking business directly and through referrals to Mortgage, Wealth, Small Business Banking, and Treasury Management. You will open accounts, perform maintenance, and support client engagement through calls, conversations and follow‑ups.

Join a team that emphasizes the First Financial Bank Experience, adherence to compliance, and delivering financial solutions with strong product knowledge for

Qualifications

• 3-4 years client experience and retail banking.
• Demonstrated success with consultative, needs-based selling.
• Strong product knowledge related to consumer and commercial deposits, investments, consumer loans, business loans and treasury management.
• Bachelor's Degree or equivalent experience.
• Strong oral and written communication skills.
• Familiarity with consumer and small business credit.
• Strong product knowledge relating to consumer and commercial suite of products and services.

Responsibilities

• Open accounts and perform maintenance.
• Run a Teller drawer as deemed necessary by management.
• Support client engagement through active calling, client conversations, and follow up.
• Daily activities that align with The First Financial Bank Experience.
• Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related.
• Ensure client follow up calls are conducted in the proper time frame.
• Maintain all operational and risk management standards.
• Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email.
• Model the way for peers and coworkers aligned with First Financial's Mission and Values.
• Adherence to all compliance and regulatory procedures.
• Tracks, reports and communicates business results and activities to their FCM.
• Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships.
• Function as client's personal trusted advisor by adding value and building deep client relationships.
• Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings.
• Consistently meet or exceed sales, service and referral goals through teamwork.
• Provide digital assistance and service for clients utilizing the bank’s online offering.

Skills

Client experience

Retail banking

Consultative selling

Bank product knowledge

Education

Bachelor's Degree or equivalent experience

Job description

First Financial Bank in Indiana is seeking a Consumer Banker to deepen client relationships by booking business directly and through referrals to Mortgage, Wealth, Small Business Banking, and Treasury Management. You will open accounts, perform maintenance, and support client engagement through calls, conversations and follow‑ups.

Join a team that emphasizes the First Financial Bank Experience, adherence to compliance, and delivering financial solutions with strong product knowledge for