Senior Consumer Banker & Relationship Advisor

First Financial Bank; Cincinnati (OH); On-site; USD 34,000 - 39,000; Full time

Job summary

First Financial Bank is seeking a Consumer Banker to deepen client relationships by welcoming existing clients and prospecting new ones. You will book business directly and refer to Mortgage, Wealth, Small Business Banking, and Treasury Management as appropriate.

In this role you will open accounts, assist with deposits and loans, engage clients through calls and conversations, and ensure a best-in-class client experience while maintaining compliance and operational standards across branches and

Qualifications

• 3-4 years client experience in retail banking.
• Demonstrated success with consultative, needs-based selling.
• Strong product knowledge related to consumer and commercial deposits, investments, consumer loans, business loans and treasury management.
• Demonstrated ability to work both independently and as part of a team.
• Bachelor’s Degree or equivalent experience.

Responsibilities

• Open accounts and perform maintenance.
• Support client engagement through active calling, client conversations, and follow up.
• Consistently meet or exceed sales, service and referral goals through cross‑team collaboration.
• Provide digital assistance and service for clients using the bank’s online offering.
• Adhere to all compliance and regulatory procedures and assist with knowledge sharing across district leaders.

Skills

Consultative selling

Oral communication

Written communication

Customer service

Team collaboration

Independent work

Education

Bachelor’s degree or equivalent experience

Job description

First Financial Bank is seeking a Consumer Banker to deepen client relationships by welcoming existing clients and prospecting new ones. You will book business directly and refer to Mortgage, Wealth, Small Business Banking, and Treasury Management as appropriate.

In this role you will open accounts, assist with deposits and loans, engage clients through calls and conversations, and ensure a best-in-class client experience while maintaining compliance and operational standards across branches and